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Services

SoftExpert ESM centralizes service mangement by ensuring standardization and increasing productivity. It provides service management capabilities allowing a service to be defined, created, rolled out, supported and improved through the integration of Incident/Problem Management, Change Management, Asset Management, SLA, Self-service portals and knowledge bases.

Service desk

Incident management

Problem management

Asset management

Service catalog

Change management

Task management

Knowledge management

Executive dashboards

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Verificado pela Leadster
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